Finish strong

Don’t Slow Down: Why December is Your Secret Weapon

Look, I get it. It’s December. The holiday music is playing, everyone’s talking about their time off, and there’s this weird energy in the air that whispers, “Just coast until January.”


But here’s the thing, while everyone else is mentally checking out, I have got 7 new business meetings on my calendar and a delivery to execute. And that, my friend, is exactly how you win.

Garret Norris of the KONA Group

The December Fallacy

I remember my third year in sales. December rolled around and my manager pulled me aside. “Garret,” he said, “most reps treat December like a victory lap. But the ones who become legends? They treat it like the opening sprint of the next race.”


I didn’t fully get it then. I do now.


Here’s what nobody tells you about December: everyone else slows down, but business doesn’t stop. Companies still have budgets to spend. Decision-makers are still at their desks. Problems still need solving. The only difference is that half your competition has already mentally moved on to eggnog and New Year’s resolutions.

That’s your advantage. When Others Zig, You Zag

I once closed a six-figure deal on December 23rd. Everyone thought I was crazy for even trying. “Nobody buys right before Christmas,” they said.

But the client had a problem that wasn’t taking a holiday. They had budget that expired on December 31st. And while my competitors were out of office, I was the only one who showed up, proposal in hand, ready to solve their problem. Guess who got the deal?

I have got 7 meetings lined up. That’s not luck. That’s hustle. That’s me understanding that while the calendar says December, opportunity doesn’t know what month it is.

The Delivery Mindset

And I am not just prospecting. I have got a delivery in motion. That’s the complete package right there. We are acquiring AND we are executing. That’s the kind of momentum that compounds.
Here’s something I learned the hard way: delivery isn’t just about fulfilling a contract. It’s your best prospecting tool. When you deliver in December while everyone else is checked out, you become the vendor who “doesn’t disappear during the holidays.” That reputation is worth its weight in gold.
I had a client once tell me, “Garret, the reason I keep working with you is because that time we had an issue on December 27th, you picked up the phone. Your competitor didn’t answer until January 4th.”
Seven days. That’s all it took to cement a relationship that’s lasted years.

The January Advantage

Let me paint you a picture of January 2nd. Everyone comes back to the office, shakes off the holiday fog, and starts their “New Year, New Me” sales push.

They’re making prospecting lists.
They’re crafting emails.
They’re trying to remember what they were working on three weeks ago.

Meanwhile, you’re not starting, you’re continuing.

Those 7 meetings I am running in the 1st week of December? Some will close in December. Others will close in January. But all of them will be further along than anything my competitors are working on when they stagger back to their desks with a coffee in hand and a to-do list that starts at zero.
I will be closing deals while they’re still scheduling discovery calls.

That’s not working harder. That’s working smarter.

The Mental Game

I won’t lie to you, it’s tough to stay locked in when the world around you is winding down. You’ll see the out-of-office replies. You’ll hear colleagues talking about their holiday plans. There’s this gravitational pull toward doing less.

Fight it.

Not because you’re a workaholic or because you can’t enjoy the holidays. Fight it because you know something they don’t: this is when the real separation happens.
Champions aren’t made in the easy months when everyone’s hustling. They’re made in the months when most people quit. December is one of those months.

Your Week Ahead

So I have got 7 meetings and a delivery. Here’s how I’d think about this week:

• Own those meetings. Show up with more energy than your prospects expect in December. Be the bright spot in their day. Solve their problems before they even fully articulate them. When everyone else is phoning it in, you be the one who shows up fully present.
• Execute that delivery flawlessly. Don’t let the holiday timeline be an excuse for anything less than excellent. My client will remember how I showed up when it mattered.
• Document everything. Take notes on what I am learning in these conversations. I am gathering intelligence while my competition is offline. That knowledge gap is real, and it’s valuable.

The Real Win

What is the real win by getting a head start on your competition?

You’re not just setting yourself up for a strong January. You’re building a reputation as someone who doesn’t make excuses. Someone who delivers regardless of the calendar. Someone who’s there when it counts.


That reputation? It follows you. It compounds. It becomes your brand.
Years from now, when clients think of you, they won’t remember that you took December off. They’ll remember that you were there when they needed you. That you didn’t slow down when everyone else did.

Finish strong

So keep that energy high. Run meetings like they’re the most important conversations of the year, because for all you know, they are. Nail that delivery. And when January 2nd rolls around and everyone else is just getting started, you’ll already be miles ahead. To learn more about the importance of having a strong close to the year strong, click here.

December doesn’t mean downshift. It means separate yourself from the pack.
Now go get it.
– Garret

Contact KONA on 1300 611 288 or send us an email to info@kona.com.au



Author – Garret Norris –
 https://www.linkedin.com/in/garretnorris/

Garret Norris -KONA Training
Make 2025 the best year

Training your Sales Team to succeed in 2025

Can you believe we’re already in 2025? The sales landscape is always evolving, and staying ahead of the curve means preparing your team to tackle new challenges, embrace new opportunities, and achieve their goals.

By the end of 2024 KONA Group and Healthy Business Builder Group Pty Ltd trained over:
·        1,935 Salespeople
·        253 Leaders
·        323 Customer Service Officers
·        274 Call Centre Operatives
·        Conducted 1,611 DISC profiles

📈 Sales Professionals Trained:
Each session reinforced how impactful a well-honed sales skillset can be—not just for driving revenue, but for creating genuine connections and delivering real value to customers. Watching individuals grow their confidence and capability was truly inspiring.

We’ve seen how KONA Training has changed the sales performance of so many sales teams. We think we know why. Read more about the advantages of the KONA sales training process compared to more traditional sales training methodologies.

👩‍💼👨‍💼 Leaders Developed:
Leadership is more than a title; it’s about creating cultures that inspire, engage, and perform. From emerging leaders to seasoned executives, guiding individuals through this transformational journey has been one of the most rewarding parts of the year.

🧩 DISC Profiles Delivered:
The beauty of the DISC framework lies in its simplicity and depth. It’s been a privilege to see teams leverage this tool to improve communication, collaboration, and understanding. Whether it’s helping someone recognise their natural strengths or coaching teams to bridge personality differences, DISC continues to be a game-changer.

💡 The Impact:
The numbers are meaningful, but the true measure of success lies in the feedback, growth, and impact on the lives of the individuals and teams we serve. I’m grateful to play a part in helping so many professionals unlock their potential and achieve their goals.

Let’s discuss how you can set your sales team up for success in the new year.

Make 2025 your best year

Embrace the Power of Technology

Technology isn’t just a nice-to-have anymore—it’s a must-have. AI-powered CRM tools, sales analytics platforms, and automation software can help your team work smarter, not harder. But here’s the catch: tools are only as good as the people using them. Invest time in training your team to master these tools. Host workshops, bring in experts, or even create quick video tutorials to make learning accessible.

Focus on Relationship Building

In a world dominated by digital interactions, authentic relationships stand out. Train your team to go beyond transactional selling and connect with prospects on a deeper level. This means understanding their pain points, aligning with their goals, and being genuinely invested in their success. Empathy is your team’s secret weapon – use it to build those emotional contracts.

Sharpen Their Communication Skills

Great communication is the backbone of effective sales. Whether it’s crafting compelling emails, nailing virtual presentations, or listening actively during calls, your team needs to be at the top of their game.
• Role-playing scenarios
• Coaching sessions
• And Feedback loops can help fine-tune these skills.
Remember, even the best communicators have room to grow.

Communication skills

Revisit Your Sales Process

When was the last time you gave your sales process a “health check”? If it’s been a while, now’s the time. Work together with your team to identify what’s working and what’s not. Simplify where you can, optimise for efficiency, and ensure that your process aligns with today’s buyer’s journey. Involve your team in this process—their insights can be invaluable.

Build a Culture of Continuous Learning

Sales trends change fast. To keep up, your team needs to be constantly learning. Encourage them to:
• Read industry blogs
• Listen to podcasts
• Attend webinars


Better yet, set up a monthly learning day where everyone shares key takeaways from their favourite resources. It’s a win-win: your team stays sharp, and your sales strategy stays fresh.
Consider engaging with external training providers to tailor specific workshops to your team, that focus on the target areas you would like your team to improve in.

Prioritise Well-Being

Burnout is real, and it’s a productivity killer. In 2025, make your team’s well-being a priority. Promote work-life balance, celebrate wins, big and small, and create an environment where people feel supported. Remember, a happy salesperson is a successful salesperson.

Set Clear, Inspiring Goals

Goals are the north star for any sales team. But they’re not just about numbers. Set goals that inspire—like improving customer satisfaction scores, shortening the sales cycle, or increasing referral business. Make sure these goals are clear, measurable, and tied to a purpose that resonates with your team.

Set S.M.A.R.T goals

Let’s Make 2025 the Best Year Yet

Training your sales team isn’t a one-and-done effort. It’s an ongoing journey of growth, adaptation, and collaboration. By investing in your team’s skills, mindset, and well-being, you’re not just preparing them for 2025—you’re equipping them to thrive for years to come.


So, what’s your first step? Maybe it’s scheduling a training session, researching new tech tools, or simply having a one-on-one with a team member to understand their goals. Whatever it is, take that step today. Your future self (and your sales team) will thank you. Here’s to smashing those 2025 targets!

Contact KONA today to discuss Sales Training for your team and give them a strong start to 2025!

Call us on 1300 611 288 or email info@kona.com.au