Leadership and Management Training
Lead your team out of survival mode
Our Leadership and Management Training Programs are results focused and ensure strategy translates to execution. They will support management to lead your team out of survival and into thrive mode for consistently high-performance results across the organisation.
Let’s get startedDiscover our unique approachCustomised Training and Consulting
An organisation’s performance is only as good as the team leaders and managers who steer the ship. At KONA, all of our trainers have run sales and customer service-focused businesses and led teams, so they understand you as only those who have walked in your shoes can.
Your sales and customer service team leaders and managers will receive the knowledge and practical skills and tools to help them effectively manage their teams and empower them to transform their results.
From strategy to execution
Our customised management training programs deliver sustainable high-performance results.
We know what keeps you awake at night
Learn from experienced management trainers who have led teams and been responsible and accountable for their performance.
Real impact, real ROI
Xerox’s partnership with KONA was highly beneficial for their management team, delivering “an enormous return on investment” with sales improving by over 23%.
Improve your bottom line
Every KONA management training program is focused on results. They ensure strategy translates to execution to achieve real outcomes that are reflected in your bottom line and the culture of your organisation.


Foster a culture of leadership
Traditional management training focuses on developing leaders. We go much deeper. We support you to foster a culture of leadership throughout your organisation to drive continuous improvement towards operational excellence.
Don’t rely on HOPE as your management strategy.
Discover our results-focused alternative
Course Outline:
Leadership and Management Training
Module | Module Outline |
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Module 1: Introduction to Leadership and Management |
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Module 2: Leadership Styles and Approaches |
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Module 3: Communication and Interpersonal Skills |
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Module 4: Building and Leading High-Performing Teams |
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Module 5: Goal Setting and Performance Management |
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Module 6: Decision Making and Problem Solving |
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Module 7: Leading Change and Adaptation |
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Module 8: Time Management and Prioritisation |
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Module 9: Performance Feedback and Coaching |
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Module 10: Conflict Management and Negotiation |
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Module 11: Leading Through Diversity and Inclusion |
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Module 12: Strategic Thinking and Visionary Leadership |
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Module 13: Personal Development and Continuous Learning |
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Module 14: Leadership in Crisis and Resilience |
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Module 15: Conclusion and Leadership Development Plan |
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DISC Profiling for Leaders
Incorporating profiling into leadership training provides invaluable insights for effective leadership.
By assessing leadership styles and personalities, leaders gain self-awareness, enabling them to adapt their approach to different team members.
Understanding team members’ profiles enhances communication, motivation, and collaboration.
Leaders can leverage this knowledge to assign tasks according to individual strengths and preferences, fostering a more productive environment.
Profiling aids in conflict resolution by addressing differing work styles. It also aids in recognising emerging leaders and potential challenges.
Training areas
Executive Leadership & Mentoring
Do You or Your Team Require Executive and/or Leadership Mentoring to Reach Your Full Potential?
Train the Trainer / Manager as Coach
KONA’s ‘Train the Trainer’ and ‘Manager as Coach’ Prepares Your Leaders with The Latest Techniques
Team Leader Training
For over 16 years KONA’s Team Leader Coaches have been Customising Training and Coaching for Team Leaders
HR Strategy
An engaged workforce has a direct impact on sales performance, sometimes driving a 300% increase!
Conference and Motivational Speakers
At your next conference, event or training program, take advantage of some of the best business Speakers in Australia when you book a KONA speaker
Instructional and Course Design
Is the Quality of Your Organisations Current Training Material at The Right Level?