Meet your trainers, coaches, mentors and support crew
Passionate, professional people with real-world experience
Our team offers diverse experiences and skill sets, allowing us to match the right trainer, coach, mentor or support person to your organisation’s needs.
But there are some things we all have in common: a passion for what we do, a commitment to support others to be their best and real-world experience in the trenches. We truly get you, and we’ve got your back.
Unlike many CEOs, Garret is extremely hands-on as KONA’s chief Sales Training, Call Centre Training, DISC, Strategic Planning and Negotiation Skills expert. He has run several successful businesses, led sales and marketing teams globally and regularly consults to some of the world’s leading brands, including multi-billion-dollar multinationals. A practitioner who speaks from the heart and his experience at the coalface, Garret is a straight shooter whose lessons are real, raw, immediately actionable and transformative. He is commonly referred to as a ‘business engineer’ due to his outstanding track record of transforming the bottom line and culture of the organisations he supports.
Glenn is the man behind the KONA name, inspired by the infamous KONA Ironman Challenge in Hawaii, which he has conquered along with many other global endurance events. He brings the tenacity and resilience he has learned from the sporting arena and in business – having started, grown and sold several highly successful companies – into his role as KONA’s Senior Mentor. In this role, Glenn supports individuals, teams and leaders to achieve goals they never thought were possible. He is also an engaging and inspiring conference and keynote speaker.
An esteemed expert in DISC facilitation, proudly holding a CPBA certification. John’s guiding mantra in empowering teams and driving success is simple yet profound: “What gets measured gets managed, and what gets managed improves.”
As an advocate for leveraging behavioral assessments like DISC, he brings a wealth of experience in unravelling the complexities of human behaviour and communication styles. His commitment lies in guiding teams and leaders through transformative DISC workshops, empowering them to understand their behavioral preferences and harness their strengths for enhanced collaboration and productivity.
ICT, People and Culture
Brett is passionate about culture in the workplace and the impact this has on individual and organisational performance. Knowing people skills are commonly downplayed and lacking in the ICT sector, Brett combines his extensive experience with some of the world’s largest ICT brands and his genuine passion for people as the cornerstone motivators in achieving growth and aspirations for the organisations he supports.
Customer Support/EA to CEO
Sienna is an accomplished and customer-focused administration professional with extensive experience in delivering exceptional service. With a keen eye for detail and strong organisational skills, she excels at streamlining processes and enhancing operational efficiency. Sienna’s ability to build rapport with clients and understand their unique needs sets her apart, ensuring high levels of customer satisfaction. Her expertise spans a range of administrative tasks, including calendar management, travel coordination, and document preparation. Throughout her career, Sienna has consistently demonstrated her dedication to providing outstanding support and fostering positive relationships. With her strong work ethic and passion for customer service, Sienna is an invaluable asset to The KONA Group and wider HBB AUS Team.
Innovation and Sustainability
Afra supports clients by diving into her unique multi-industry experience in lean innovation, design thinking, sales and marketing and overlaying it with every client’s needs. She is passionate about unlocking innovative, sustainable approaches for organisations to champion new and more effective ways of thinking and working.
Sales, Leadership and Culture
Tim firmly believes that ‘culture eats strategy for breakfast’ and must be the number one driver for organisational excellence. His extensive experience on Boards, leading teams and businesses, combined with his academic qualifications in Law and Psychology, has given him powerful insights into human behaviour and its relationship to individual and collective performance.
HR, People and Performance
Jan is an experienced HR specialist with a broad business background in senior and executive management roles across various industries. She deploys practical leadership strategies, effective change management instruction and critical operational knowledge that positively impacts people, performance and culture.
Communications and Customer Engagement
Sarah’s extensive media and communications background, infectious enthusiasm, and strong work ethic make her an incredible asset to our team and clients. Her core areas of expertise include customer, employee and stakeholder engagement, brand storytelling, journalism and digital content creation.
Diversity and Inclusion
Operating from our London office, Caroline works collaboratively with clients in supporting them to overcome the diversity challenges within their organisations. She has proven experience working with major brands in designing and delivering engaging diversity and unconscious bias training programs with measurable outcomes.
Business Growth and SaaS Sales
Julian’s unique superpowers see him mainly supporting the hospitality, airline, customer engagement, CX and fintech industries. His stand-out achievements include using his exceptional data insights to develop effective sales and P&L management strategies and building profitable partnerships across Australia and the Asia Pacific.
Highly recommend if you want to take your sales and negotiation tactics to the next level.
The tools learned in the workshop re-ignited my passion for the sales environment - which is exactly what I was hoping for. All feedback from our team was positive and I would not hesitate to recommend Garret and his team.
Thank you very much! We were looking forward to this workshop for weeks, and it exceeded our expectations!
On behalf of the team, we appreciate the wealth of knowledge and insight you’ve shared. This workshop was excellent, with practical exercises and worthwhile information that we can use professionally and personally.
We would enthusiastically recommend this workshop to anyone who wants to get to “yes”
It was motivating, insightful and fun. I wouldn't hesitate in recommending Garrett and Kona - we will be back.