I was recently training and coaching the leadership team of a large “sales focused” global organisation when I was asked this question:
“Garret, in your opinion, what qualities should a great sales coach possess?”
Here is my answer:
A good sales coach typically has extensive experience in the field of sales.
They have likely faced various challenges and learned valuable lessons from their own experiences, which they can share with their clients.
A great sales coach has in-depth knowledge of sales strategies, techniques, and best practices.
They understand the sales process and can effectively convey that knowledge to their clients.
Effective communication is crucial in sales, and a great sales coach should excel in this area.
They can articulate concepts clearly, actively listen to their clients’ concerns, and provide constructive feedback.
Sales can be a demanding and competitive field, so a great sales coach knows how to motivate and inspire their clients.
They can help salespeople overcome obstacles, build confidence, and maintain a positive mindset.
Sales coaches often assess their clients’ performance, identify areas for improvement, and develop customised strategies.
Strong analytical skills enable them to analyse sales data, identify trends, and provide data-driven insights.
Sales strategies and market dynamics can change rapidly.
A great sales coach stays updated on industry trends, adapts their approach accordingly, and helps their clients navigate evolving challenges.
Empathy And Emotional Intelligence
Understanding clients’ unique needs, motivations, and challenges is crucial for a sales coach.
They should demonstrate empathy, provide support, and tailor their coaching style to individual personalities and situations.
Sales is a dynamic field, and a great sales coach recognises the importance of continuous learning.
They stay informed about new sales techniques, technologies, and industry developments to provide the most relevant and up-to-date guidance.
While these are some general qualities of a great sales coach, it’s essential to research and gather specific feedback and testimonials.