Sales Management Training & Coaching

Training to boost your team’s performance, improve closing rates, and increase revenue. Practical techniques and strategies to enhance your team’s selling skills.

Course Outline
 
 
 
 
Customised Training and Consutling

“Garret Norris ran a sales conference for us – the motivation was extreme! We all went out and the sales went up – dramatically.“

Wendy Widdicombe, Australian Sales Manager – Jojoba

Wendy Widdicombe, Australian Sales Manager from the Jojoba Company talks about Garret Norris, CEO of the KONA Group.

As a Sales Manager, do these Questions Resonate with You?


  1. Are you a seasoned sales manager with a team of sales representatives under your supervision? 
  2. Are you looking for ways to boost your team’s performance, improve closing rates, and increase revenue? 
  3. Do you need a training program that can provide practical sales techniques and strategies to enhance the team’s selling skills? 
  4. Is your goal to achieve consistent growth in sales numbers and ensure the team is up-to-date with the latest sales methodologies? 
  5. Do you need a sales training program that offers advanced sales techniques, team management strategies, and real-world examples? 
  6. Do you value measurable outcomes and ROI?

Assess Your Sales Manager’s Performance

Use the KONA Sales Manager Assessment Interactive Tool

The Sales Manager Assessment Interactive Tool

As You Think About Some of Your Sales Managers, What Keeps You Awake at Night?

  • Team results are below target or inconsistent
  • They are too administrative and need to become better coaches
  • They are good technical managers and need to be better people managers
  • They are silo mangers who need to step up to become a leader in the business
  • They are newly promoted and have not had any formal management coaching, including people management, business management and pipeline, budgeting and forecasting
  • Their presentations are dull and uninspiring

KONA customises Sales Training Programs to YOUR Business and Market. 

Sales and Management Training that will develop your Salespeople to be able to:

  • Refine prospecting skills and create new business instantly
  • Establish solid customer/client rapport at all levels of business
  • Develop essential tools to build a Robust Pipeline of future sales
  • Reform current time management plan to increase productivity and results
  • Optimise the ROI from each sales meeting
  • Develop Questioning and Listening skills to understand the genuine needs of your customer or client, not just present product or service features
  • Learn to present with Professionalism and Confidence
  • Become a Negotiation Specialist to close more sales

Read how KONA’s Hearts & Minds compares to other methodologies

Sales Methodologies vs. the KONA Hearts & Minds Advantage

As you think about your sales managers – what keeps you up at night?

Download a copy of our Customized Sales Training Brochure

Download

Course Outline: 

Sales Management Training & Coaching

Executive leadership mentoring is crucial for nurturing the next generation of organisational leaders. It imparts wisdom, strategic thinking, and decision-making skills. 

This personalised guidance enhances leadership qualities, accelerates professional growth, and ensures seamless succession planning, fostering a resilient and capable leadership pipeline. 

This outline can be tailored by KONA to suit the your specific needs and goals of your participants.

Module Module Outlines
Module 1: Introduction to Sales Management
  • Understanding the role of a sales manager
  • Key responsibilities and expectations
  • Importance of effective sales management in achieving organizational goals
Module 2: Sales Leadership and Communication
  • Developing leadership skills for sales managers
  • Effective communication strategies for motivating and guiding sales teams
  • Building trust and rapport with team members
Module 3: Sales Team Development
  • Recruitment and selection of sales team members
  • Onboarding and training new sales representatives
  • Creating a high-performing sales team culture
Module 4: Sales Performance Metrics and Analysis
  • Identifying key performance indicators (KPIs) for sales teams
  • Tracking and analysing sales metrics and data
  • Using data to make informed decisions and drive improvements
Module 5: Sales Strategy and Planning 
  • Aligning sales goals with overall business objectives
  • Developing sales strategies for different markets and customer segments
  • Creating a comprehensive sales plan and forecasting
Module 6: Sales Coaching and Development
  • Understanding the role of coaching in improving sales performance
  • Coaching techniques and approaches for individual and team growth
  • Providing constructive feedback and setting development goals
Module 7: Motivation and Incentive Programs
  • Designing effective incentive and reward programs
  • Motivating sales teams through recognition and incentives
  • Balancing monetary and non-monetary motivators
Module 8: Performance Management and Feedback
  • Performance evaluation and appraisal processes
  • Addressing underperformance and developing improvement plans
  • Conducting performance reviews and feedback sessions
Module 9: Conflict Resolution and Problem Solving
  • Managing conflicts within the sales team and with clients
  • Strategies for effective problem-solving and decision-making
  • Maintaining team cohesion during challenging situations
Module 10: Change Management and Adaptability
  • Adapting to market changes and shifts in customer preferences
  • Leading through organizational changes and transitions
  • Fostering a culture of continuous learning and improvement
Module 11: Ethical Considerations in Sales Management
  • Ethical challenges in sales management
  • Ensuring fairness and integrity in sales practices
  • Establishing ethical guidelines and promoting ethical behaviour
Module 12: Personal Development for Sales Managers
  • Self-awareness and emotional intelligence for effective leadership
  • Time management and prioritization skills
  • Balancing work-life demands and managing stress
Module 13: Case Studies and Practical Exercises
  • Analysing real-world sales management scenarios
  • Role-playing and simulations for skill application
  • Learning from successful sales management case studies
Module 14: Final Project and Presentation
  • Applying course concepts to create a sales management plan
  • Presenting the plan and receiving feedback from peers and instructors
  • Reflecting on the learning journey and setting personal development goals

Note: This is a general outline for the Sales Management course. This course can be adjusted according to the specific focus, duration, and depth you want. Each module can be expanded into multiple sessions with relevant activities, discussions, and practical exercises. 

Book a consultation to start customising your Sales Management Training

Book a Consultation

Training areas

Sales Training

Customised Sales Training and Management Training to help your sales teams increase sales and effectiveness.

Call Centre Training

As you think about your Call Centre and Customer Service team, what “keeps you awake at night?”

Sales Management 

KONA offers business and management services for small and large organisations.

Sales Pipeline

Executing a Professional Sales Pipeline Process is The Backbone of Your Organisation’s Future Success.

Power Hour 

As part of the training workshop we can actually have participants on the telephones calling real life customers.

Customer Service 

Your Customer Service Team is Often the ‘Glue’ that Holds the Business Together.

Negotiation Skills 

Our world-class Negotiation Skills Training & Coaching program is customised to your Business and your negotiation requirements.

Presentation Skills 

Business results are dramatically increased with well-delivered presentations.

Account Management 

Key Account Management requires planning and a clear focus on growth.

Storytelling for Sales

Empower your staff with the skills to use more stories in their conversations.

Contact Us Now
or Call 1300 611 288

For over 2 decades, our customers have reached out to us because we are an expert Australian team with local and global expertise. We are passionate about empowering individuals and teams growth - developing talents, cultivating leadership skills, and overcome any obstacles.

Let's embark on this transformative journey together.

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Our team of expert coaches and trainers are dedicated to crafting personalised strategies that align with your unique goals and aspirations. We have the tools and expertise to guide you towards greatness.

By contacting us, you are taking the first step towards transforming your team and achieving the extraordinary.


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