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Call 1300 611 288 or email info@kona.com.au to discuss your customised training and coaching requirements.
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Recent client outcomes as a result of working with us include:
- 100% increase in sales within 6 months for a B2B sales force
- 20% increase in revenue within 12 months for a finance company
- A pharmaceutical company’s annual sales target was surpassed by 40%
- 17% increase in revenue within 12 months for a Distribution client
- 12% customer retention improvement for a major credit card provider
- 439 appointments made by a Call Centre sales team in one Power Hour
- More than $1.2 million in sales achieved by phone in one Power Hour
- Helped raise over $1.3 million for charity.
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Google Reviews
Garret delivered an exceptional end‑to‑end facilitation experience for our sales team, stepping in on very short notice and still managing to deliver a well‑structured and highly impactful. Program.
Engaging a dispersed sales force is never easy—especially when running simultaneous training streamed across multiple states—but Garret handled the complexity with confidence and skill. His ability to create an interactive, energetic, and inclusive environment meant that every participant remained engaged, regardless of location.
The feedback from the team was overwhelmingly positive. Many commented on Garret’s unique facilitation style—professional yet personable, structured yet flexible—and how effectively he was able to tailor the training to resonate with our group’s real-world challenges.
I would highly recommend Garret for any organisation looking for a facilitator who can deliver high‑quality training under pressure while still producing fantastic results. His professionalism, adaptability, and delivery truly set him apart.
Engaging a dispersed sales force is never easy—especially when running simultaneous training streamed across multiple states—but Garret handled the complexity with confidence and skill. His ability to create an interactive, energetic, and inclusive environment meant that every participant remained engaged, regardless of location.
The feedback from the team was overwhelmingly positive. Many commented on Garret’s unique facilitation style—professional yet personable, structured yet flexible—and how effectively he was able to tailor the training to resonate with our group’s real-world challenges.
I would highly recommend Garret for any organisation looking for a facilitator who can deliver high‑quality training under pressure while still producing fantastic results. His professionalism, adaptability, and delivery truly set him apart.
We’re halfway through our workshops with Garrett Norris at Kona, and we’ve been thoroughly impressed. Garrett’s content delivery is engaging, clear, and highly actionable. He has a unique ability to get our sales team thinking differently, challenging assumptions, and immediately applying new concepts in real time.
We especially appreciate his style—how he frames ideas in a way that’s both practical and impactful. It’s not just theory; it’s tools and mindset shifts we can put into action right away. We’re already seeing a solidified shift in the team’s confidence, conversations, and overall approach.
Excited to see what the next two sessions will bring.
We especially appreciate his style—how he frames ideas in a way that’s both practical and impactful. It’s not just theory; it’s tools and mindset shifts we can put into action right away. We’re already seeing a solidified shift in the team’s confidence, conversations, and overall approach.
Excited to see what the next two sessions will bring.
We recently engaged Garret from KONA to deliver sales training for my team and I couldn’t be more pleased with the outcome.
What stood out most was how relatable the session was. The content focused on real-world sales challenges and the insights were delivered in a way that made them land differently.
The training challenged thinking, addressed blind spots, and drove important conversations about change and accountability. At the same time, Garret was incredibly engaging and entertaining.
The practical tools and straightforward approach made it easy for the team to see where they can improve and, more importantly, how to implement those changes immediately.
What stood out most was how relatable the session was. The content focused on real-world sales challenges and the insights were delivered in a way that made them land differently.
The training challenged thinking, addressed blind spots, and drove important conversations about change and accountability. At the same time, Garret was incredibly engaging and entertaining.
The practical tools and straightforward approach made it easy for the team to see where they can improve and, more importantly, how to implement those changes immediately.
We recently had Garret from the Kona Group run a one‑day Territory Planning workshop for our Envu team, and it was outstanding. Garret brought a perfect balance of energy, expertise, and real‑world insight that kept everyone engaged from start to finish.
The session was practical, well‑structured, and tailored to our business, giving the team clear frameworks and actionable strategies we can apply immediately. Garret’s ability to simplify complex concepts and turn them into meaningful, usable tools made a huge impact on the group.
If you’re looking for a facilitator who genuinely elevates capability and inspires confidence, I’d highly recommend Garret and the Kona Group. A fantastic experience all round!
The session was practical, well‑structured, and tailored to our business, giving the team clear frameworks and actionable strategies we can apply immediately. Garret’s ability to simplify complex concepts and turn them into meaningful, usable tools made a huge impact on the group.
If you’re looking for a facilitator who genuinely elevates capability and inspires confidence, I’d highly recommend Garret and the Kona Group. A fantastic experience all round!
I thoroughly enjoyed the training that we did. Really good delivery and Garret did a great job of getting buy in and delivering the lessons in a powerful way
We had an excellent sales training session focused on prospecting. It challenged us to step outside our comfort zone and adopt a more human, authentic approach that aligns perfectly with our values. Thanks, Garret – a highly engaging and valuable session.
Garret from Healthy Business Builder gave an excellent training day for our sales and account management team. I highly recommend it to any organisations wishing to develop stronger relationships with their prospective and existing clients - it makes success easy!
Garret from The KONA Group delivered fantastic training at our Melbourne and Sydney Jim’s Antennas & Security conferences. His energy, insight, and practical approach really connected with our team — the feedback was overwhelmingly positive!
We had a great session with the KONA Group today on sales prospecting. Garret did an excellent job shifting the team’s perspective on both selling and prospecting. The session was engaging, practical, and thought-provoking. I’ll definitely be a returning customer for more sessions!
Garrett was a brilliant speaker. Emptying his knowledge on a group of technicians. I always get a lot out of sales trading even if it’s just to restore previous knowledge or learn new tactics about how I treat customers.
Thank you Garrett for your fabulous words of wisdom to our Melbourne Jim's Antennas & Security Franchisees at our recent Mini Regional Conference. Everyone came away with something to implement into their small business. Looking forward to seeing you on Wednesday with the Sydney group.
Great days training on questioning and value, highly reccomend!
Garret has become an integral part of uplifting the capability in our sales team. He is an engaging facilitator, very seasoned sales trainer and has become an integral part of our team. Thank you Garret!!
This is the first time we've worked with Garret, but it won't be the last. Garret's engaging style is totally relevant to today's market conditions. Our team left energized with many insights on how to grow and create business opportunities. Would highly recommend working with Garret and his team.
Challenge yourself , spend the time and you might surprise yourself. What differences will you see?
We have used Garret a few times now and it's always a great session for the team.
The way he presents captures the audience and he puts things in ways that make sense to staff. Cannot recommend highly enough
The way he presents captures the audience and he puts things in ways that make sense to staff. Cannot recommend highly enough
An excellent few days of genuine, modern sales training and workshops. Garrett has just the right demeanour to engage the room, providing new tools and sharpening existing ones, all whilst having a bit of fun.
One does seldom come across a presenter that builds value, brings real world examples and enables you to be pushed in an environment that is not only safe but also fun. Garett's style is fitting and relevant to the world of today's customers and practices.
In my career, I have been to a number of these sessions and left with a text book approach. However, after spending time with Garett I have a new tool box of solutions that enable me to best serve my customer and provide true value for all parties.
If you wanting a change approach and down to earth sense of fun with serious outcomes you can not go past his sessions, real world examples and geniune impromptu approach.
In my career, I have been to a number of these sessions and left with a text book approach. However, after spending time with Garett I have a new tool box of solutions that enable me to best serve my customer and provide true value for all parties.
If you wanting a change approach and down to earth sense of fun with serious outcomes you can not go past his sessions, real world examples and geniune impromptu approach.
Great experience, new skills learnt and the old refreshed.
It is really easy to improve our teams communications and ability to work as a team..... when you have a competent, engaging and professional facilitator delivering a message like "Communication and response". Garret Norris certainly gave our team at Rural Financial Counselling Service NSW - Northern Region access to the tools that they need to go forward in meeting our vision with enthusiasm! On behalf of the team.... Thank you Garret!!!
We thoroughly enjoyed the recent sales course that we did with HBB Group. Our facilitator Garret was extremely down to earth, professional and informative. We had sixteen of our sales team in the course and they all thought that the course was great. Comments such as " this is by far the best course that I have done" and " the DISC profiling is something I was never aware of; it will give me a better understanding of my customers and also collogues". Thanks Garret, truly appreciated.
Allclass Kubota
Allclass Kubota
Fantastic hands-on coaching by Garret. Really appreciated the wealth of insights and strategies from Garret’s breadth of experience working with other businesses that we can reference. Highly recommended to anyone who would like to improve their external engagement or sales skills!
We had Garret at our work sessions on Advanced communications. I wanted to give this gentleman 10/5 stars for exceptional session. His sessions are captivating and interesting, thought provoking sessions. I have started to implement many things I have learnt in the session immediately itself.
Very down to earth and very easy going.. extremely informative and made the day fun
Thankyou greatly
Thankyou greatly
I've had the good fortune of being trained by Garret on two separate occasions - firstly as a sales agent & later as a leader. His highly engaging delivery, backed by his extensive knowledge is inspiring & insightful. I will always be grateful to Garret at the Kona Group for re-igniting my passion for sales & mentorship.
I couldn't speak any higher of Garret and his team! To gain the trust in our team and instil such empowerment so quickly, is incredible! The ongoing support and encouragement following the training has been wonderful and invaluable. To anyone looking for sales or leadership training for yourself or your business, this team is the best I've ever come across!
We had the pleasure of John at KONA facilitating some DISC training at our workplace. The group was cohort of different leadership levels at a federal government department. John's expertise and engaging teaching style made the half day throughly enjoyable. His real-world examples and interactive approach kept everyone involved and provided valuable insights into team dynamics and personal communication styles. Highly recommend John and KONA for professional development needs!
Really enjoyed our group training day. Learned some interesting insights about myself & colleagues.
