Call Centre Training Program in Australia

Call Centre Training Program in Australia

An effective customer service team is the key to a successful business so many organisations introduce Call Centre Training Program in Australia when their customer service executives are: inconsistent at achieving their KPIs not effective in communication will...
Call Centre Sales Training Australia

Call Centre Sales Training Australia

Call Centre Sales Training in Australia Making outbound telephone calls and handling customer inbound queries over the phone requires multiple skills including communication skills, phone skills, problem resolution skills and active listening skills. Whether you are...
Call Centre Sales Training

Call Centre Sales Training

Call Centre Sales Training Skilled call centre staff who are adept at handling different kinds of situations and convert leads into customers effectively, are truly an asset to your organisation. If you are looking to transform your call centre employees into...
Call Centre Training

Call Centre Training

Call Centre Training Are you looking to improve your Call Centre and Customer Service team’s skills and results? Do you want to increase your sales and repeat business? Are you looking to build lasting relationships and increase your market share? KONA’s Call Centre...