Sales representatives are the people who have a significant influence on how the prospects will respond to each campaign you initiate, and …
Feeling Overwhelmed? 5 Proven Tips for Staying Resilient and Mastering Stress
In a recent article Why Resilience Must Be More Than Just the Buzz-Word of the Month Resilience Coaching Specialist Catherine Woodley wrote …
4 Ways to Get More From the Training Days You Attend
4 Ways to Get More From the Training Days You Attend by Kate Hirst, Performance Coach at the KONA Group We’ve all been sitting in a …
What Age Should You Trust Your Gut Feeling?
How much do you trust your 'gut feeling'? That 6th sense, the inner voice that niggles at the back of your mind that you are not quite sure …
437 Reasons Why Cold Calling is Not Dead
I used to work with a Business Manager who in a previous life had been an officer in the Australian Military. In all senses of the word he …
5 Reasons Why Customer Feedback is Key for Growth
It is surprising how in this Digital Era where collecting and tracking Customer Feedback has never been easier, so many companies don't do …
Why Businesses Need To Customise Their Call Centre Training Programs
Did you know that there are over 198,200 Call Centres in Australia? This does not mean that most Australians are taking up this position …
Tips from 3 of Australia’s Greatest Salespeople
Around most Australian cities, it is becoming almost commonplace to notice a myriad of ‘for lease’ buildings from wound-up companies. In …
3 Ways to Help Your Sales People to Overcome Their Sales Fears
As a Sales Manager we face many challenges on a daily basis, and none of them are more important than helping our sales people hit their …
3 ways to use your customer service as a winning sales strategy
Your customer service can be your winning sales strategy Customer service and sales are quite often viewed as completely separate business …
