Aug 3, 2020 | Case Studies
How to handle difficult customers – not a question we should be asking ourselves, yet one we are unfortunately facing more and more often since the onset of COVID. Customers are more likely to make repeat purchases with companies that offer excellent customer...
Jul 15, 2020 | Case Studies
Tips for sales managers on how to destroy their team. Yes you read that correctly. For if we know how to do something wrong, then (hopefully) we stop doing it! In these uncertain times sales managers can not afford to fail. Especially those at the coal face, who are...
Jul 6, 2020 | Case Studies
Garret Norris | KONA Group Managing Director All through my sales career and even today people have commented on how “lucky” I am… My response has been and will continue to be, “it’s hard work being this lucky”. When I had large teams of salespeople, throwing...
Jul 3, 2020 | Featured News
For many of us, we may have issues about “coming back to the office”, or getting back on target, or concerns about our people being out of the physical hunt for results for too long, or simply – achieving ROI. Soon the pace of pre-COVID days will return, do you have...
Jun 24, 2020 | Case Studies
We cannot ignore the fact that COVID-19 has had a serious impact on the Australian economy. This has resulted in many business leaders enduring sleepless nights and scratching their heads over the current and future impact of this pandemic on their business. But it is...
Jun 23, 2020 | Case Studies
To keep track of customers and accounts it is essential to have a Strategic Account Management plan in place. The key to pumping the life back into your account management pipeline is activity: activity = results! Create a culture of efficiency and productivity in...
Jun 12, 2020 | Case Studies
These are strange times. While medical professionals are striving to maintain COVID-19, businesses around the world are struggling with the disruption of the day-to-day. It’s a confusing time for everyone. Many of us don’t know what the next steps are. However, the...
Jun 10, 2020 | Case Studies
30-SECOND SUMMARY: Organisations must consider how the current crisis will also change long-term interactions, events, personal contacts and what products and services will better serve them in the new post COVID-19 world. A Team Strategy Profile is an essential...
Jun 1, 2020 | Case Studies
As Australia comes out of lockdown at home, we are left to wonder what a post COVID-19 world might look like. There is a lot unknown about how the world will transform after we get the pandemic under control, but things will never go back to being exactly the way they...
May 27, 2020 | Case Studies
DISC is one of the most popular psychological profiling assessments on the market, you might not know everything you’d like to know about it. Here Is Everything You Need to Know About DISC. From the benefits of the assessment to the way’s individuals, teams and...
