What Is Your Selling Style?

What Is Your Selling Style?

Your Selling Style has a massive impact on your Sales outcomes. A Selling Style is how you connect with the customer. Basically, how your actions impact and influence the customer’s decision making. It is important to know the type of Salesperson you are. The primary...

read more
5 Hidden Problems in Your Sales Team

5 Hidden Problems in Your Sales Team

The Importance of Sales Team Independent Reports The challenge faced by many Sales Leaders and Managers today is how do you measure your Salespeople’s capabilities? Moreover, how do you get objective feedback about your Sales team’s performance? And ultimately, how do...

read more
6 GOOD AND BAD ASSUMPTIONS SALESPEOPLE MAKE

6 GOOD AND BAD ASSUMPTIONS SALESPEOPLE MAKE

Too often people make the assumption that in Sales, assumptions are bad. That is a bad assumption. A poor Sales assumption at that. Assumptions are great. We need to make assumptions. Assumptions assist us in setting a direction, they give us something to aim for or a...

read more
REVEALED: WHAT DO LEADERS FEAR THE MOST?

REVEALED: WHAT DO LEADERS FEAR THE MOST?

Everybody has fears. Believe it or not, even us leaders fear something at some point. But not letting those fears get the best of you is an important part of successful leadership. If you do not learn to manage your fears, you will be tempted to take shortcuts that...

read more
END 2020 THE WAY YOU WANT TO START 2021

END 2020 THE WAY YOU WANT TO START 2021

Is your company one of the many forced to cancel the much anticipated Christmas party due to that pestilent C-word, COVID? Express gratitude to your team and at the same time prepare your Sales to be successful for 2021 - invite your Leadership Team to KONA’s Virtual...

read more
FRONT OF MIND SALES TIPS

FRONT OF MIND SALES TIPS

Research has proven two crucial Sales factors. Firstly, it is seven times less costly to keep a client than it is to win a new one. And secondly, it takes a minimum of 9 ‘touch points’, or brand recognition, to develop a relationship. And during this pandemic-era it...

read more
12 SALES MYTHS DEBUNKED

12 SALES MYTHS DEBUNKED

For more than 20 years the KONA Group has been increasing sales effectiveness in many organisations and across several industries. That includes, Banking & Finance, Professional Services & Consulting, IT&T, FMCG, Building & Engineering, as well as...

read more
27 FASCINATING SALES STATISTICS

27 FASCINATING SALES STATISTICS

COVID-19 is changing how B2B buyers and sellers interact. Clever adaptable sales leaders are learning how to adapt to the next normal. COVID-19 has destroyed lives and livelihoods and continues to do so in many communities around the world. The full implications of...

read more
7 TIPS TO BUILD A POSITIVE SALES CULTURE

7 TIPS TO BUILD A POSITIVE SALES CULTURE

Your Long-Term Strategy for Success with a Positive Sales Culture As the old adage goes, choose a job you love, and you will never have to work a day in your life! To truly create a driven and positive work culture, you’ll need a long-term strategy of consistent,...

read more
CUSTOMER SERVICE – THE COST OF MISTAKES

CUSTOMER SERVICE – THE COST OF MISTAKES

  Have you calculated how much your customer service costs you? Do your Customer Service Officers (CSOs) know how to make the best use of time? The concept of sales coaching, in an effort to reinforce the information learned during training and facilitate changes in...

read more
TRAINING DOESN’T WORK

TRAINING DOESN’T WORK

An astonishing 85% of sales training falls short of delivering on its ROI. Additionally, approximately 80% of new skills are lost within one week of training if they are not used, and about 87% of skills are lost within a month of training if they are not used...

read more
10 WAYS TO HANDLE DIFFICULT CUSTOMERS

10 WAYS TO HANDLE DIFFICULT CUSTOMERS

How to handle difficult customers - not a question we should be asking ourselves, yet one we are unfortunately facing more and more often since the onset of COVID. Customers are more likely to make repeat purchases with companies that offer excellent customer service....

read more
WHY THE BEST SALES PEOPLE GET LUCKY

WHY THE BEST SALES PEOPLE GET LUCKY

Garret Norris | KONA Group Managing Director All through my sales career and even today people have commented on how “lucky” I am… My response has been and will continue to be, “it's hard work being this lucky”. When I had large teams of salespeople, throwing “luck”...

read more
HOW TO RESET YOUR BUSINESS AND PEOPLE POST-COVID

HOW TO RESET YOUR BUSINESS AND PEOPLE POST-COVID

We cannot ignore the fact that COVID-19 has had a serious impact on the Australian economy. This has resulted in many business leaders enduring sleepless nights and scratching their heads over the current and future impact of this pandemic on their business. But it is...

read more
You Need to Create a Pipeline NOW

You Need to Create a Pipeline NOW

These are strange times. While medical professionals are striving to maintain COVID-19, businesses around the world are struggling with the disruption of the day-to-day. It’s a confusing time for everyone. Many of us don’t know what the next steps are. However, the...

read more
10 KEY FACTORS WHY HR IS IMPORTANT

10 KEY FACTORS WHY HR IS IMPORTANT

Human Resources in this day and age is a lot more than it used to be. HR today plays a significant role in developing positive business culture and improving employee engagement as well as productivity – all of which work towards the growth of the business. HR is an...

read more
SIX KEY ACHIEVEMENTS OF PLANNING

SIX KEY ACHIEVEMENTS OF PLANNING

“The general who wins the battle makes many calculations in his temple before the battle is fought. The general who loses makes but few calculations beforehand. Thus, do many calculations and lead to victory, and few calculations to defeat; how much more no...

read more
HOW WILL YOUR BUSINESS SURVIVE POST COVID-19?

HOW WILL YOUR BUSINESS SURVIVE POST COVID-19?

  Is Your Team Still Focused? Feeling flat? You are not alone. By now we have accepted the buzz word uncertainty has become the other buzz phrase, new normal. But, if we have come to terms with uncertainty, why is there still a feeling of monotony? Well, because...

read more

Download the Kona Sales Training Brochure

Please enter your details below to receive your Brochure via email.

Your brochure is on its way!

Download the Kona Training Academy Brochure

Please enter your details below to receive your Brochure via email.

Your brochure is on its way!

Download the Sample DISC Report

Please enter your details below to receive your Report via email.

Your report is on its way!