DISC Profile in Sales Training

DISC Profile in Sales Training

DISC PROFILE in SALES TRAINING | KEY ACCOUNT MANAGEMENT People tend to trust people who are similar to them. The most effective way to gain the commitment and cooperation of others is to “get into their world” and “blend” with their behavioural style. DISC helps a...
Call Centre Training Tips

Call Centre Training Tips

In Australia and around the world, customer expectations for service are constantly increasing. Now, customers expect more than an answer to their question. They want their problems solved quickly and desire a personal interaction with a skilled agent, not automation....
The Difference Between DISC and MBTI

The Difference Between DISC and MBTI

The Difference Between DISC and MBTI What’s the difference do we need to use both? Straight talk about each instrument Both the DISC instrument and the MBTI® (Myers-Briggs Type Indicator) are widely used and accepted in thousands of organisations around the world....
Board or Leadership Alignment Session

Board or Leadership Alignment Session

Are your Board of Directors Aligned? Is there Conflict or Misunderstanding? Are your Senior Managers pulling in the same direction? HERE ARE SOME INDICATORS THAT A BOARD OR LEADERSHIP TEAM WILL BENEFIT FROM AN ALIGNMENT SESSION: When a board has refreshed and/or...