Oct 14, 2020 | Case Studies
For more than 20 years the KONA Group has been increasing sales effectiveness in many organisations and across several industries. That includes, Banking & Finance, Professional Services & Consulting, IT&T, FMCG, Building & Engineering, as well as...
Sep 28, 2020 | Case Studies
COVID-19 is changing how B2B buyers and sellers interact. Clever adaptable sales leaders are learning how to adapt to the next normal. COVID-19 has destroyed lives and livelihoods and continues to do so in many communities around the world. The full implications of...
Sep 4, 2020 | Case Studies
Your Long-Term Strategy for Success with a Positive Sales Culture As the old adage goes, choose a job you love, and you will never have to work a day in your life! To truly create a driven and positive work culture, you’ll need a long-term strategy of consistent,...
Sep 2, 2020 | Case Studies
Have you calculated how much your customer service costs you? Do your Customer Service Officers (CSOs) know how to make the best use of time? The concept of sales coaching, in an effort to reinforce the information learned during training and facilitate changes in...
Aug 31, 2020 | Case Studies
An astonishing 85% of sales training falls short of delivering on its ROI. Additionally, approximately 80% of new skills are lost within one week of training if they are not used, and about 87% of skills are lost within a month of training if they are not used...
Aug 19, 2020 | Case Studies
HOW TO TURN AROUND UNDERPERFORMING SALES TEAMS THAT ARE STRUGGLING DURING THESE COVID TIMES It is 8.30 in the morning. You walk into your office alone as your team must work from home, coffee in hand. You wish you could hear the chattering and bustle of your team....
Aug 3, 2020 | Case Studies
How to handle difficult customers – not a question we should be asking ourselves, yet one we are unfortunately facing more and more often since the onset of COVID. Customers are more likely to make repeat purchases with companies that offer excellent customer...
Jul 15, 2020 | Case Studies
Tips for sales managers on how to destroy their team. Yes you read that correctly. For if we know how to do something wrong, then (hopefully) we stop doing it! In these uncertain times sales managers can not afford to fail. Especially those at the coal face, who are...
Jul 6, 2020 | Case Studies
Garret Norris | KONA Group Managing Director All through my sales career and even today people have commented on how “lucky” I am… My response has been and will continue to be, “it’s hard work being this lucky”. When I had large teams of salespeople, throwing...
Jul 3, 2020 | Featured News
For many of us, we may have issues about “coming back to the office”, or getting back on target, or concerns about our people being out of the physical hunt for results for too long, or simply – achieving ROI. Soon the pace of pre-COVID days will return, do you have...
