KONA GROUP - Results Count, Business Performance Specialists, Sydney, NSW Australia & New Zealand KONA Group Sydney NSW Australia
   
 
 
    Programs:
     
  Sales Strategy Development
  Quadrant - The Self-Managing, Productive Sales Executive™
  Hearts & Minds Selling
  Sales Management Development
  Presentation Skills
  Closing Skills
  Telephone Appointment Making
  Cold Calling
  Customer Retention
  Key Account Management
  Major Bid Strategy
  The 12-Piece Puzzle World class customer service in action
     

Closing the Sale

Getting a customer to say “YES” can be one of the most difficult things to do.
It can also be as easy as merely asking for the order.
The problem and the truth to the matter is that most sales persons are scared to ask for the order in fear of the answer being “NO”.

A well prepared quote will not necessarily win you the order. Neither will a well presented quote.

But, a well prepared and presented quote will help you in closing the sale.

  • You have worked hard in preparing the quote.
  • You have made an appointment with the customer and presented the quote.
  • So why shouldn’t you get the order, and why are you not getting the order.

If you don’t ask for an order you can not close the sale, some customers will not give you an order unless you ask them for it.

If you ask them for an order and they say “NO” what then.

Using KONA’s 5-step Closing Sequence, we will address 7 different ways to ensure your people close more sales, as well as understanding their fall back position when they realise MID PRESENTATION that they are not prepared enough to ask for a commitment.

So set yourself apart from other salespeople by coaching your customer to ask you when you can deliver.

 
     
  Contact KONA today to discuss how we can assist you  
  in improving your sales ratio and ROI!  
     
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