DiSC — Understanding my Behaviour
One-day program
Overview
The DiSC personal behaviour profile allows us to understand the dimensions of
our behaviour preferences and those of others we work with. By understanding our
strengths and weaknesses, we can adapt our communication and actions to become
more effective in relationship situations with colleagues, peers and customers.
The DiSC Profile is a simple to use and simple to apply learning instrument that
has wide application in a variety of work and personal situations.
Program aims
The DiSC program is designed to improve the ability of participants to
understand themselves and others and to bring about an improvement in their
ability to relate to others and improve personal effectiveness and performance.
Benefits of attending:
- Understand self (why we behave the way we do)
- Understand others (why they behave the way they do)
- Improved communication
- Improved behaviour flexibility
- Improved results through and with others
- Improved WIN : WIN potential
Outline of program
- Understand why we are attracted to some, and not all people
- Complete and analyse own DiSC profile
- Understand basis of DiSC and its history
- Understand the importance of behaviour flexibility in bringing about
improved working relationships (internal and external)
- Learn the 4 DiSC Styles and their characteristics
- Develop and apply skills in using the knowledge gained in work
situations.
NOTE: a variety of exercises and situations are used during this day to
develop the participants skill set.
Who should attend?
All people who have to work together, managers and team leaders in improving
the team environment and team relationships, front line staff in customer
contact – sales and customer service.
What’s next?
Advanced DiSC applications workshops :
- Customer Service
- Selling situations
- Team building
- Leading others and coaching skills
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