hexagon-training
You are here: Home > Training > Specialist Training > Crucial Confrontations

Crucial Confrontations

Crucial Confrontations training will dynamically change the way individuals, groups and organisations address the following issues:

  • Individuals are not keeping commitments they make.
  • You see noncompliance with known policies, procedures, government standards, safety regulations, etc.
  • Successful execution depends on processes and people who are accountable.
  • You see inconsistent or variable performance.
  • Performance has reached a plateau and is not improving.
  • You must conduct performance reviews.
  • Poor performance is repeatedly discussed, but you fail to get to the root cause.

OUTCOMES

· Increased employee retention and performance

· Individual & team accountability significantly enhanced

· Reduced costs emanating out of disagreements & disappointments

· Improved employee engagement & commitment

· Improved quality of project delivery

· Improved quality of dialogue around non-performance

For more information on how your business performance can be improved by successfully managing Crucial Confrontations, please contact Grahame or Brad on 1300 611 288 or info@KONA.com.au

The concepts, tools, techniques and training solutions described on this page are owned entirely by VitalSmarts Inc. U.S.A. SevenSeventeen is the sole Australia & N.Z. licensee for VitalSmarts products and training solutions.

 

 

 

 

 

  • Contact KONA

    1. *
    2. *
    3. *
    4. *
    6. Captcha
     

  • Free Report

    Training

    Download Free KONA Reports and learn about various Business Planning and Consulting topics. KONA PDFs help you understand why hope is not a strategy for your business.

     

  • Client Results

    • Corporate Services Director, NSW RTA - Crucial ConversationsTM provides a structured approach to help participants communicate more effectively, particularly in managing sensitive and risky discussions. Participants increased their conversational ...
      Read More
    • The General Manager of Human Resources for one of Australia’s foremost property companies stated that the Crucial ConversationsTM training, as delivered by KONA, has proved to be the most significant component of their entire leadership developm...
      Read More
    • Kurt Wilson, Former National Training Manager at Davids, Campbells Cash & Carry - KONA revolutionized the way Davids Holdings, Campbell Cash & Carry Employees and Managers thought about sales. Through effective hands on facilitation, they...
      Read More
    • Bank Manager, Commonwealth Bank - Throughout my career with Commonwealth Bank I met several business coaches, but KONA is the only name that I don't need to challenge my memory to remember. KONA are amazing coaches with unique techniques; struct...
      Read More
    • KONA Managing Director - Glenn Dobson - is a master at focusing the attention of any sales team, business owner or sales manager on the importance of having a strong sales pipeline to the future prosperity of any business. He lives and breathes ...
      Read More
    • Next Business Solutions used the team at KONA to take us through their Hearts and Minds training. The great team of KONA consultants are not only very experienced with their product but they also bring their people skills that have been developed...
      Read More
    • Chief Information Officer at Rexel Group Australia (RGA) - Having utilised KONA's services for a number of years I can confidently endorse them as a company with talented, outcome driven staff and a can do attitude. KONA are a high highly talented...
      Read More
    • CEO at Big Wave Digital - KONA consultants are of the highest quality, I have engaged the KONA Group on numerous occasions and the results always speak for themselves. I whole heartedly recommend them.
      Read More
    • Global Sales & Marketing at pureprofile - The team at KONA have been key pillar in elevating pureprofile to a global company. I have engaged KONA for a number of years now for both training of new pureprofile employees and also to work with se...
      Read More
    • Director at Association of Building Sustainability Assessors - During my tenure in the building and construction industry KONA was engaged to help align the sales function with the business and marketing strategy - a major shift in how we presente...
      Read More
    • Director of Delivery Strategy and Fulfillment at Ericsson - Following the reorganisation of the field force, KONA provided a number of workshops and coaching sessions in order to improve the understanding of how the company was changing the way th...
      Read More
    • Regional General Sales Manager at SMC Pneumatics - If you want to be more successful, with less stress, and in a shorter space of time, I can strongly recommend that you discover the Hearts and Minds Sales methodology that KONA has to offer. KONA ...
      Read More
    • Business Owner at Vision Personal Training - Glenn from the KONA Group spoke to 40+ Vision clients & personal trainers earlier this year. His amazing physical achievements combined with his candid & quite funny presenting style meant he ...
      Read More
    • The CEO of a boutique financial services firm was having trouble communicating strategy to her management team.  The firm, which helps financial advisers give advice profitably, needed to articulate the strategy clearly so that the management te...
      Read More

  • Follow us on