One of the most surprising things to emerge from the social media juggernaut, is how quickly platforms such as Facebook and Twitter are becoming the number one choice for customers to connect with their supplier. Not only are businesses providing a treasure trove of free and valuable content through their online media, they have quickly

Over the last 10 years KONA has been helping companies increase their sales and we are constantly amazed with how many Managers don’t recognise the difference between a Sales Professional who will help them grow their business, and an “Oxygen thief” who will cost them money, time and sleep. Worse still, how long the Oxygen

A person’s brain is the operating system for their lives, driving the choices they make, the way they communicate, and what they listen to – or not.Getting the right thinking in your organisation is critical. Evidence collected from over a million thinking preference surveys shows that organisations traditionally favour left brained thinking styles. The successes

Project teams, and their stakeholder groups, are established and empowered because individuals on their own cannot achieve the desired objectives. Valued results and collaboration from the project team resources are highly dependent on healthy and productive working relationships. Extensive international research and experience now reveals a vital key to the success or failure of our

Australians have an international reputation for being laidback and easygoing, but in recent times the reality is that when it comes to work-life balance, that perception has proven to be a myth. A survey reported by the Australian Bureau of Statistics shows that Australia ranked as one the worst countries in the world in terms