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Meet our team
- Ex-British Army Special Operations - Decorated Serviceman
- Current Australian International Triathlete
- 15 times Ironman Triathlete
- 25+ years international experience in creating, leading and training
high-performance sales organisations
- Specialist in salesforce effectiveness development
- Executive Director, co-leading a team of 15 Business Improvement Specialists
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- 22 years in Sales, Marketing and General Management across an extensive
range of industries in both large Corporate and SME organisations
- Areas of specialisation include: Leadership and Communication, working
at both Executive and Operational levels
- As the Coaching Director for The KONA Group, co-ordinates and project
manages the KONA team of Performance Specialists across Australia and New
Zealand
- Has brought teams together, transitioned individuals to higher
positions, played the role of confidant and mentor to MD’s and CEO’s and
enhanced communication throughout organisations to the benefit of both
organisations and individuals
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- An experienced Manufacturing & Supply Chain leader who has operated at a
senior level for 12 years in blue chip businesses in Australia & UK with
exposure to manufacturing in Asia, Europe & the US.
- Holds an excellent record of adding customer and business value by
driving productivity programmes to reduce cost, improving quality and
service for the customer and leading operating teams to run a safer & leaner
workplace
- A bright and highly credible specialist with proven ability in
initiating and implementing successful organisational change through people
- Able to transform ideas and business goals into realistic and achievable
plans and actions
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- A true believer that “Everyone can own the understanding that allows
them to thrive in their work”
- As an original member of the KONA NZ team, Donald has worked with
business leaders over the past 7 years to refine a set of models and
processes that really get people excited with their progress
- Works very much in the moment, even in a seminar of 300 people,
listening and responding to issues that people are confronting with right
now
- Well renown in New Zealand as a
» Professional Speaker
» Business facilitator
» Author "Achieving More, Doing Less"
» Past President National Speakers Association
New Zealand
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- Has broad experience in management, leadership and interpersonal skills
training
- Currently designs and delivers a range of management, leadership and HRM
training for clients, including the Australian Institute of Management
- An adjunct lecturer in Strategic HRM, People Management Fundamentals and
Managing Technological Change and Innovation with the University of NSW, in
Managing People at the Sydney Graduate School of Management and in Conflict
Management and Human Resource Management with the Australian College of
Applied Psychology
- Also facilitates Strategic Human Resource Management modules for the
Australian Human Resources Institute
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- Ex-Australian Special Forces, Lend Lease and Workforce Innovations (a
part of the global Adecco Group)
- Specialist in high-performance culture, team & management development •
Lead facilitator of immersion-learning and action-learning projects
- Project leader of organisational development projects throughout Asia
Pacific and South Africa
- Adjunct member of staff Griffith University - Queensland
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- Leads The KONA Group South Australia
- Has extensive professional experience in sales, marketing, project
management and general management as well as 10 years as facilitator and
coach
- Combines his coaching and facilitation talents, his considerable
personal experience and his passionate interest in people to achieve results
- Works from a basis of courage, integrity and commitment using a
developmental approach that draws upon internationally approved processes as
well as a life time of learning consolidated through a Master of Management,
Dip Mgmt, Dip Bus Studies, Dip Teaching and Cert IV in Training & Assessment
- Contributes significantly to the KONA NZ team (as an ex-Kiwi) and often
has one foot on either side of the Tasman
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- Heads up The KONA Group in Victoria
- Strong skills in: strategic planning, change management, financial
control, communication and coaching, with a dedication to excellence and an
unwavering commitment to customer development and service
- Expertise covers a wide range of high level development including:
leadership, team coaching and people development, strategic sales and
business planning, change management, financial management, significant
experience working with senior management teams, customer management,
communication, systems and process management.
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- Extensive background in relationship marketing, dedicated to helping
companies capture and harvest their most valuable resource – their existing
customers!
- 14 years experience assisting companies such as Toshiba, OSRAM, AAT
Kings, Nu Skin Enterprises, RetireInvest, Tick Yes, Castrol, Parbury
Building Products, Alsco Linen, IPC Magazines, Lancaster Cosmetics, ENZED,
and a host of others in focusing on building customer relationships and
developing loyalty programs to increase revenue and profits
- Is a sought after speaker, trainer and facilitator on loyalty marketing
and customer service & customer retention, who has presented for AIM,
Australia Post, Business Sydney, The Australian Hotels Association, NSW
Chamber of Commerce, Pan Pacific Direct Marketing Expo, First National Real
Estate, the Business Enterprise Centre, Australian Business Limited and IIR
Conferences
- Travelled around Australia for 10 months in 2007, facilitating training
workshops for 3,000 Bendigo Bank management and staff to enhance their sales
& service culture
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- Certified Speaking Professional
- An international time management and productivity specialist, speaker
and author based in New Zealand who travels the world helping people with
their time challenges
- Provides time management speeches, seminars and workshops, time
management resources, and other services such as coaching and consulting
- Unlike many experts in the field of time management, Robyn Pearce,
mother of 6, fell into the topic because she was so bad at it. As a
consequence she suffered burn-out and stress overload several times! Result
- she understands the problems! Your people will delight in the empathy and
practical help she brings to all facets of their time management challenges
- including work/life balance.
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- A senior Human Resource Development specialist with 4 years experience
in a Retail customer orientated environment and a further 7 years as a
consultant in the Corporate field
- Background in Social Sciences and Training & Development of both staff
and management levels
- Professional recruitment practices in order to identify the right people
for the right jobs. Committed to providing a professional and credible HRD
service to the customer to meet individual and business objectives (Training
& Development, recruitment, policies and procedures, competence based HR
management, assessment, leading a team)
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- Has extensive background as a Master Trainer, Instructional Designer and
Senior Consultant Trainer for two of the largest Sales and Leadership
training organisations, delivering programs in sales, strategy, leadership,
performance management, coaching, communication, presentation skills,
conflict resolution, team building and company “values” engineering (using
The Spiral Dynamics Diagnostic tool)
- An outstanding group facilitator, establishes effective rapport and
shared understanding with clients
- Quickly creates a strong connection with program participants, moving
the group to the learning phase early in the training sessions
- Client feedback always of the highest level due to her strong focus on
activity-based learning and achievement of business objectives
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- Specialist in Business, Marketing and Communications strategy planning;
brings to the process many years experience as a planning consultant,
business owner and communications strategist
- Has worked with some of the most respected business and marketing names
in Australia having been responsible for some of the country's most admired
advertising campaigns
- Has an innate ability to help companies identify the powerful strategic
and emotional issues that impact all business decisions be they internal or
external; to understand and go beyond the purely rational, pragmatic
arguments, get right to the heart of the matter and help you devise
strategies for success
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- Performed various leadership and consultative roles in the HR and
Learning and Development industries for over 10 years
- Developed a strong capability in strategic and operational learning and
development practice
- Worked in-house and on a consultative basis with organisations such as
IBM, Macquarie Bank, BT Financial Group, Citibank, Australian Financial
Services Educators (AFSE), Hudson Resourcing, Integral Energy, Mallesons
Stephen Jaques, Tourism and Hospitality Skills Council and others
- Focuses on creating a learning and development climate, which builds the
capacity of the organisation to win in the market place, releases individual
performance improvement and enables effective leadership and management
behaviours
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- A committed and mature business professional with over 15 years of
corporate training, executive coaching, and business consulting experience
- Developed a unique style that combines the use of internationally
respected profiling tools with her own techniques for embedding behavioural
drivers for corporate out-performance
- Enjoys working with organisations to create standards of excellence,
encouraging people to be self directed and goal focussed
- Well-known for her high level of competence to effectively plan, problem
solve and lead by example
- Works with a wide range of clients, from large to small,
Australian-based and multinational, and span industries as diverse as
banking and finance, professional associations, engineering and
construction, and IT&T. They include NRMA, Rabobank, Simon Engineering,
Rexel Pacific, AGL, IPA, Kyocera, Orion, Tower Software, Associations Forum,
IBM, and Oracle.
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- A facilitator who enjoys helping people achieve their goals; Carol
believes the key to happiness and success starts with knowing what you want
in life and then going for it.
- Extensive experience in service industries, specialising in the
development and facilitation of training program in Sales, Customer Service
Excellence, Call Centre Management and Coaching
- Her highly acclaimed book “How to sell to women” demonstrates her wealth
of experience and practical approach to achieving results
- Carols programs have been adopted by high profile companies such as
QANTAS, ANZ, RAMS, Canon, Optus, Vodafone and IBM.
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The group also utilises an 'Academic Board' to ensure that we continue to be
at the cutting edge of professional knowledge. Current members include:
Peter Crowfoot Ph.D. (System Dynamics)
- Founder Centre for Organisational Innovation (Australia)
- Developer of OEP
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