Year: 2012

Let Timothy Kitching, KONA’s Heath Expert, Make 2013 a Healthier You If you make only one new years resolution that you keep commit to this one as it will… 1.    Improve your decision making powers 2.    Decrease sick leave and save $$$ on costly medical bills 3.    Open your mind to new projects 4.    Increase staff motivation, retention and productivity This unique seminar will be held in your business for your team and is crammed with information to increase energy and productivity, clarity and focus for accurate decision making and improve overall performance. Healthy people means a healthy organisation. Give yourself and organisation a make over and hit 2013 early with this renovation special that can be tailored to suit your needs from a 1 hour conference presentation to a 4 hour workshop. We’ve left the rocket science for the scientists and trimmed the fat so the life changing message will benefit you and your organisation. Don’t let January be the start of you and your business racing towards an early grave Call or email Timothy at KONA on 1300 611 288 or info@kona.com.au and book a presentation. Overweight and inactive employees are 17% more likely to have sick days and suffer from depression than healthier colleagues. That’s costly isn’t it? Don’t get stuck in the same thoughts, routines, patterns and results! 2013 is the year to clear your mind, unclog your arteries and put HEALTH into Occupational Health & Safety. Stop poor health affecting your organisation. Special offer: 2013 won’t change by itself so book Timothy for a January Workshop and a FREE Fitness Coaching session for your team Your presenter has a life time of sport and fitness behind him, holds a Certificate IV in Fitness and is a previous volunteer speaker for the Heart Foundation. Make it happen today and call or email Timothy at KONA on 1300 611 288 or info@kona.com.au and book a presentation. Testimonial “Timothy is an excellent presenter and participants feel at ease with his style and manner. He delivers what he promises and participants finish his workshop with a new set of skills feeling confident they can apply to their work. “ Great Results, Expert, High Integrity Linda White, President Warringah Chamber of Commerce.

KONA Group is excited to be able to bring you a ground-breaking new program using HORSES to help us to understand how our emotional energy is translating into our work effectiveness. Our new, practical, hands on, and fun program will give you and/or your people IMMEDIATE and PRACTICAL RESULTS  and leave your team smiling for days after the experience. Is  Your team primed for an outstanding 2013 with total purpose and commitment, or will it just be a repeat of last year? Book a 2 day Team Effectiveness Workshop with KONA and start your 2013 with:

• Clarity of goals and purpose
• Clear and authentic communication
• Clear out old patterns that hold the team back from effective functioning

In this radically different program and using unique accelerated learning methodologies  your participate in a dynamic process of building authentic self- leadership, self-awareness and behaviour skills through Horse-Human interactions. With one-on-one interaction with Individual Horses, attendees learn new relationship building skills, receive a tremendous confidence boost and start the new year with a totally different focus that  comes from learning how to connect with and direct a 500kg animal without a word spoken. At the end of the program, people walk away with learning that they can immediately apply into the business environment. Limited programs in January and February: Call or email Andrea or Louise at KONA on 1300 611 288 or email info@KONA.com.au  to book your Team Effectiveness Workshop. This workshop is for any team that needs to work effectively together to achieve outcomes, or a totally different approach to your Management Development and Training. For more information check out: https://kona.com.au//training/specialist-training/emotional-intelligence/ Sessions with horses are highly interactive and provide an ‘in the moment’ learning experience, giving participants skills which can be difficult to acquire in more traditional settings. While interacting with horses, individuals are able to identify and shift their limiting behaviour patterns, which stop them from developing trusting relationships in business settings. Horses provide the ultimate short cut for those who are serious about finding solutions to the challenges they face in their day to day business and relationships SPECIAL OFFER – Book a 2 day Team Effectiveness Workshop for January or February and receive the second day half price. Call or email Andrea or Louise at KONA on 1300 611 288 or email info@KONA.com.au  to book your Team Effectiveness Workshop.

Will 2013 Be The Year You Wished Your Sales Team Never Had? ‘Hope Is Not A Strategy’ so what exactly are your sales people going to do in 2013 that will be really, honestly, truly different to 2012? They might be promising a lot but do they really know HOW to execute your sales strategy and the ACTIONS they need to take? Or is it going to be more of the same, plus a lot of hope, mixed with a few different excuses? Book KONA’s “Sales Heart Starter” workshop to ensure that 2013 kicks off with a bang (and prevent some of your people not be effective until EASTER!!) Key outcomes of this one day workshop include 1. Be certain your people are focused on the critical ACTIVITIES, with the most important CLIENTS/CUSTOMERS, and having the right CONVERSATIONS; 2. Build a DISCIPLINE that drives EXECUTION; 3. Focus your MANAGERS on COACHING their people in the field, not from behind their desk; 4. Link Your Strategy to Your Clients/Customers to ACCOUNTABILITY and ACTION 5. Learn who is going to make it, or not, before it is too late NO MORE EXCUSES from your sales team. Hit the New Year in top gear and call or email Glenn at KONA on 1300 611 288 or Glenn@KONA.com.au to ensure they are on track for 2013 SPECIAL OFFER – Hope Is Not A Strategy so book a 1 day “2013 Sales Heart Starter” Workshop for January or February and receive a FREE follow up coaching session to review workshop outcomes and hold your people accountable to their promises Start your momentum for 2013 today and call or email Glenn at KONA on 1300 611 288 or Glenn@KONA.com.au For more information go to https://kona.com.au/sales-pipeline-training/ or https://kona.com.au/sales-training

The 3 Major Problems Australian Businesses Will Be Facing in 2013 are: – Getting caught in the price war, where your product or services is becoming a commodity – Wasting time and money on marketing strategies and tactics that aren’t working for your business – Don’t know what to do next to position your products/services and grow your business. Master your Message to Master your Market Book one or both of KONA’s 2 Half Day workshops that will give you clarity and action on how to: Discover your single minded value proposition Define your grand purpose and what this means to your organisation Clarify the business/corporate vision and leveraging this in communication Own a unique and compelling marketing positioning Developing a communication master plan for 2013 Messaging that connects for any medium; face to face, blogging, article writing, collateral content etc Key Outcomes include: A clear understanding of the value your business provides that is relevant to your audience groups. Messaging idea generation that will improve marketing effectiveness and ROI. Communication master plan for 2013 with messaging for any marketing campaign or initiative. The tools and strategies to sell the value of your product or service quickly and easily in any situation. Perfect for CEOs and MDs, Sales Teams and Marketing Teams who need to ensure 2013 is better than 2012 and need to plan effective communication strategies and break the mould of doing the same activity year in and year out and those who know they are marketing without a compelling message. SPECIAL OFFER – Hope Is Not A Strategy so book a 1 day “War For Standout” Workshop for January or February and receive a FREE follow up session at your place of business to review workshop outcomes and resulting communication strategy for 2013. Call or email Sarah at KONA on 1300 611 288 or info@KONA.com.au to kick start your 2013 For more information go to https://kona.com.au/storytelling-training/.

How Do You Keep Your Customers Coming Back for More? • Are you so busy looking for new customers that you have forgotten about the ones you have? • Do you have a database of contacts that never gets used? • Are you losing more customers than you would like? • How sure are you to grow business through existing customers? Book a KONA Customer Retention Marketing – ½ Day Workshop Learn how to make the most of the customers and contacts that you already have. This workshop for business owners, managers or those responsible for marketing will include: • The loyalty model – what makes a customer disloyal, passive or an advocate • Utilising your database – identifying key segments for marketing • Mapping the customer experience & identifying opportunities • Retention campaigns explained • Communication – channels to use and creative tip In addition, Measure the strength of your relationships with your Major Accounts with the outstanding KONA Client Interlocking Process. This tool will challenge the way you perceive your key relationships and literally frighten some of your people into action SPECIAL OFFER – Book a 1 day Customer Retention Workshop for January or February and receive a FREE follow up session at your place of business to ensure that you are putting your training into practice. Call or email Angela at KONA on 1300 611 288 or info@KONA.com.au to book your Client Retention Marketing Workshop.

Don’t fritter away your Marketing Budget in 2013 • Are you sure how your marketing activities performed in 2012? • Do you have clear marketing objectives in place for 2013? • What process are you using to track ROI and your marketing results? Measuring Your Marketing for Success – ½ Day Workshop Don’t spend another cent of your marketing budget until you have attended this workshop. We will open your eyes to what you should have known years ago. This half day workshop for business owners, managers or those responsible for marketing will include: • Defining your key marketing objectives • Developing processes to track marketing activities • What to measure exactly • When is an activity successful • Measuring your Marketing ROI • When to change your strategy SPECIAL OFFER – Book a ½ day Marketing Workshop for January or February and receive a FREE follow up session at your place of business to ensure that you are putting your training into practice. Call or email Angela at KONA on 1300 611 288 or info@KONA.com.au to book your Customer Retention Marketing Workshop.

Are you tired of being tired? Has dragging yourself out of bed become a drag? Have your aches and pains become a pain? Are you sick of being sick? It takes as much energy and time to be unwell as it does to be healthy and fit. If you answered yes to the above questions it’s time to declutter your mind and body and have a makeover. A makeover will increase your energy; rip off the energy sapping kilos and put you in an exceptional head space. Here a few how to’s… 1. Decrease alcohol, takeaway and processed food consumption. They provide very few nutrients and clog your arteries. 2. Have fruit and vegetables daily, choose lean meat, fish, chicken, pork etc and watch the kilos disappear. 3. Set positive intentions so the messages you receive from your sub-conscious mind keep you focused and on track. State what you want to achieve. a. To weigh X kilos by date? b. To decrease x dress sizes by date? c. To lose x kilos by date? 4. Get moving: Start walking, dancing or and gym classes; find something that you enjoy and increases your heart rate and has you perspiring. 5. Drink plenty of water and have regular sleeping patterns. a. Water will take up space in your stomach so you eat less and keep you hydrated for optimal performance. b. 8 hours sleep Per Night will restore lost energy, give you clearer thinking and improved decision making skills, strengthen your coping mechanisms and set you up for a successful day. The human body is designed to consume natural foods and enjoy regular activity, when you observe these two simple principles you greatly increase your chances of producing excellent results. For more information on how KONA can improve the health, wellbeing and productivity of your employees and team call Tim on 1300 611 288 or email info@kona.com.au.

The Hawaii Ironman in Kona is now only 8 days away and while trying to keep the excitement at bay, it is now starting to encroach into my day. Last weekend was my last big weekend of training so I have just started my taper which will hopefully give tired muscles a chance to recover and rebuild in time for October 13th. This is a good time as all of the hard work has been done. My weeks training in preparation for the 3.8km swim, 180kms bike and 42kms marathon run varies week on week depending where I am working, however it is typically: Saturday ride 4 -5 hours then run for an hour Sunday run up to 3 hours Monday an hour of swim or strength training Tuesday 2 hours cycling Wednesday swim 3-4 kms then run 90 minutes Thursday 2 hours cycling Friday run an hour and strength training A mate of mine who I sometimes train with rang me last week and said he had fallen asleep at a set of traffic lights on his way to work. Fortunately I haven’t had that happen (yet!) Recently I have been working with some wonderful clients and facilitating sales training, call centre and management training programs so have been balancing all of my Ironman training with international/interstate travel. To mix up my training and much to the neighbours amusement, I will often run pulling a car tyre and even wearing a wet suit top and woollen beanie to assimilate the heat of Kona. Maybe the heat is finally starting to get to me! Check out this amazing short video:

With only 5 weeks to go to the Hawaii Ironman I am in full training mode.

Last week I was in Singapore running a Sales Training course for an Asia
Pacific team so had the chance to stay a few extra days and did over 650 kms
on the bike and 52 kms run training in preparation for the heat and humidity
of the Kona lava fields.

It is crucial to prepared my kidneys for the increase in fluids I will need
to prevent dehydration, and prepare my body and mind for the assault of the
42 degree heat I will be racing in at Kona.

Distance Runners talk about “hitting the wall”

This happens typically around 25 kms into a marathon or 2 – 2.5 hours when
the body’s resources become depleted and the energy you have stored up over
the last few days has been burnt off

In a one day 227 kms race, apart from the obvious challenges of fitness,
strength and endurance there is a constant mental battle when the body and
mind are
fighting each other with the body trying to get me to stop and the mind
making me go on for just a bit longer.

Because of this food and drink is so important in a race that will take me
between 11 and 13 hours (or more if I have a bad day!).

This is when it is so important to keep grazing through the race as an
Ironman typically takes 3 or 4 times longer than any marathon.

An additional challenge is that when I feel good on the bike I forgot to eat
which means not too far into the future my energy will start to drop because I
haven’t consumed enough carbs.

By the time I realize this I then have to force food down which makes me
feel sick. A real catch 22 and another mental challenge to overcome.

Ironman racing is a never ending balance of taking food in without
overloading at that time.

Over the last 13 years I have tried all sorts of foods including roast
potatoes, ham sandwich rolls, Vegemite, bananas, crisps and in 3 IM races
had a tin of beans in-between the bike leg and marathon. (Not a smart move)
I even had a MacDonald’s the night before the old Forster Ironman and
surprisingly I had a good race on the back of a Big Mac and chocolate milk shake (and an awful
race on the back of a KFC!)

In addition I will eat bananas, muesli bars and high carb powerbars and gels
which are easy to carry and unwrap as I hurtle along at 30 kms an hour. One
of my sponsors is a wonderful company called 4 Life who have provided me
with some outstanding health supplements and I will drink their meal
replacement Nutrastart to keep refuelling. Nutrastart has also helped me
lose 6 kgs which will be a tremendous advantage during the bike and run legs.

Last year I learnt the importance of keeping my fluids up when I
collapsed with de-hydration in the Sahara having just completed the
6th leg of the MDS (Marathon Des Sables).

On the other side too much water or drinks like Gatorade etc will make
you feel sick or ‘flooded’ or give you cramps.

I thought standing up in front of a ‘traditional’ group of Sales People
running a Sales Training programs was tough but as I re-read this I can
really understand now why people often ask “so why do you do it?”!!

Stay tuned and thank you to everyone for your motivating messages, emails
and calls in anticipation for the biggest race of my life on October 13th.

The KONA Group
Because Hope Is Not A Strategy

1300 611 288
www.KONA.com.au